If your immunisation claim is rejected
Find out what to do if your immunisation claim is rejected or what different errors codes mean.
If your claim is fully rejected and then resubmitted, the payment date will be calculated from the date of receipt of the resubmitted claim.
If Sector Operations receive your claim but the whole file has been rejected there are 2 possible reasons. In both cases, no payment will be made.
In both cases, you can either:
If the Error Report attached to a ‘Rejected Electronic Claim’ letter or ‘Buyer Created Tax Invoice (BCTI) is not sufficient, see our spreadsheet for:
If you need more information call our contact centre on 0800 855 066.